General-Speaking testMay 12
Do you work or study?
What do you want to do every day after finishing your work?
What do you think about robots? or do you like robots?
Did you watch any cartoons related to robots in your childhood?
Do you like robots helping you at home and driving your car?
When you buy shoes do you prefer convenience or the style?
Do you like to buy expensive shoes?
Do you think people buy many pairs of shoes?(don’t remember exactly)
Did you ever order shoes online?
Explain any good customer service given to you at any shop or a hotel. Describe:
where was it?
what was it?
who gave you the service?
And how did you feel about it?
What do you think is the good customer service?
Why do costumers want to be treated in a special way?
What are the important aspects of good customer service?
What should people do if they don’t get a good service?
Do you think to complain about the bad service can make any difference for the future customers?
Who should be blamed for the bad service employer or the employee?
Did you recently take the IELTS test?
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